Delta Cygni Labs

POINTR is the best app for remote support. It is fast and easy to use, just like making a phone call. Support your friends, customers or co-workers on any problem, from anywhere, remotely! Or maybe you just need to assist your child on homework while you are traveling? Anything is possible with POINTR! POINTR allows you to offer totally new services. Reduce downtime and offer unbeatable response time to your customers. POINTR streamlines processes in various industrial applications: • IT support • Repair & off-nominal maintenance • Service Level Agreements (SLA) • Installation & ramp-up • Upgrades & retrofit • On-the-job training • Quality & safety assurance • Warranty time support • Sales support POINTR enables you to solve problems rapidly. It gives your customer service or field support team an unbeatable response time. It enables your organization to benefit from performance improvements in all technical communication. www.pointr.it

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The Next Level of Communication

To the point: Remotely

New era of collaboration

POINTR Easy Remote Support is the main product of Delta Cygni Labs, an Augmented Reality based remote collaboration solution for industry and professionals. It gives your customer service and field support teams an unbeatable response time. POINTR enables productivity improvements in all technical troubleshooting.

Empower your people

POINTR Easy Remote Support enables you to solve problems rapidly. POINTR users can solve 2-3x more cases giving our customers up to 70% increase in service margins. This is achieved by effectively collaborating with customers and co-workers on any problem, from anywhere, remotely!

THE NEXT LEVEL OF COMMUNICATION

Pointr is a mobile solution for remote collaboration empowering you through augmented reality

Pointr gives you live video streaming, voice chat and real time annotations for rapid communication

Pointr enables you to help customers and co-workers remotely with an easy-to-use solution

WWW.POINTR.COM

"We can respond to service needs faster and ensure the quality of our service"
- Marko Heino, Director of Field Services, Valmet
"Pemamek Welding Automation achieves 20x faster support with POINTR"
- Matti Lahtinen, Customer Support Manager, Pemamek
"What's great is that no extra hardware is needed, just a smartphone, tablet or laptop"
- Marko Heino, Director of Field Services, Valmet
"Promising technology for the future Thales Alenia Space manned space products"
- Valter Basso, System Engineering Centre Manager, Thales Alenia Space
"I am 100% convinced it will make a change in how we do our business"
- Tuomo Hammar, CEO, Diesel Power Finland
"Very promising in terms of future operational applications, in space and on ground"
- Armando Ciampolini, Operations Director, ALTEC
"Looking forward to start working with DCL to define innovative services in my field"
- Marco Cinato, Astronaut & Ground Controllers Instructor, ALTEC

JOIN THE FRONTLINE

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DOWNLOAD NOW!

CUSTOMERS

"We can respond to service needs faster and ensure the quality of our service"
- Marko Heino, Director of Field Services, Valmet
"Pemamek Welding Automation achieves 20x faster support with POINTR"
- Matti Lahtinen, Customer Support Manager, Pemamek
"What's great is that no extra hardware is needed, just a smartphone, tablet or laptop"
- Marko Heino, Director of Field Services, Valmet
"Promising technology for the future Thales Alenia Space manned space products"
- Valter Basso, System Engineering Centre Manager, Thales Alenia Space
"I am 100% convinced it will make a change in how we do our business"
- Tuomo Hammar, CEO, Diesel Power Finland
"Very promising in terms of future operational applications, in space and on ground"
- Armando Ciampolini, Operations Director, ALTEC
"Looking forward to start working with DCL to define innovative services in my field"
- Marco Cinato, Astronaut & Ground Controllers Instructor, ALTEC

EMPOWER YOUR PEOPLE

Benefits: Create new customer services, reduce downtime and respond to customer cases with unbeatable response time. Pointr streamlines processes in various industrial applications.

Use cases (Use case examples):

– Repair & off-nominal maintenance
– Installation & ramp-up
– Upgrades & retrofit
– On-the-job training
– Quality assurance
– Warranty time support

Advantages: Robust and easy-to-use Pointr teleservice is multi-platform and can be easily deployed corporate-wide. It is designed for extreme network conditions, industrially used between continents and through satellites.

Licensing: Contact us for quote and deployment information.

LEARN MORE FROM POINTR VIDEOS

DEPLOY TODAY

Delta Cygni is a triple star in the constellation of Cygnus – Latin name for swan. This third magnitude star is placed in the northern wing of swan and projected on the Orion-Cygnus arm of the Milky Way, our galaxy, where the Solar system is located. Due to precession – the periodic movement of Earth’s rotation axis – delta Cygni will become the new Polar star near year 11250 AD. Labs in the name signifies the strong research foundation of the company. Our logo – the delta in the shape of rising black swan – refers to the unexpected events having a major impact on the history of humanity by the Black Swan theory.

Delta Cygni Labs is solving technical human-to-human communication problems for industry, by applying scientific results and fundamental concepts of Cybernetics, Human-Machine-Systems and Augmented Reality. Our product POINTR is a smartphone application that enables the next level of communication through real-time AR annotations, live video streaming and voice chat.

Delta Cygni Labs was founded in 2013 as a spinoff from VTT Technical Research Centre of Finland.