Official POINTR provider page | POINTR by Delta Cygni Labs
Delta Cygni Labs is a multinational corporation providing POINTR, the industry standard SaaS solution for AR based remote collaboration. Space technology behind POINTR is designed for security, reliability and scalability for critical missions across the world and through out all industry sectors such as field services. The origin of DCL starts in 2008 at the VTT Technical Research Centre of Finland with space technology research for European Space Agency ESA. Technology was built at DCL to solve the problem of remote collaboration for the International Space Station ISS. The company provides technical, human-to-human collaboration solution for industry, by applying scientific results and fundamental concepts of Cybernetics, Human-Machine-Systems and Augmented Reality. The European Space Agency ESA approached the research centre with a problem: how to collaborate on technical problems with the astronauts – possibly the best trained professionals on earth on the International Space Station. Sending an expert on site was not an option due to extreme costs. Out of this challenge came POINTR, the solution to enable collaboration between the astronauts in space and the technical specialists on earth. Similar problems were discovered in the industrial sector down on the earth and the new solution approved by the ESA started to attract interest. This encouraged the transformation of what had previously been a hardware product, into a software solution to enable easy mobility and scalability to solve on-earth problems, without losing the security and reliability qualities.
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New era of collaboration

 

POINTR Easy Remote Support is the main product of Delta Cygni Labs, an Augmented Reality based remote collaboration solution for industry and professionals. It gives your customer service and field support teams an unbeatable response time. POINTR enables productivity improvements in all technical troubleshooting.

 

Empower your people

 

POINTR Easy Remote Support enables you to solve problems rapidly. POINTR users can solve 2-3x more cases giving our customers up to 70% increase in service margins. This is achieved by effectively collaborating with customers and co-workers on any problem, from anywhere, remotely!

THE NEXT LEVEL OF COMMUNICATION

Pointr is a mobile solution for remote collaboration empowering you through augmented reality

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Pointr gives you live video streaming, voice chat and real time annotations for rapid communication

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Pointr enables you to help customers and co-workers remotely with an easy-to-use solution

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JOIN THE FRONTLINE


Download
Android
Download
iOS
Download
Windows
Download
Mac

DOWNLOAD NOW!

CUSTOMERS

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EMPOWER YOUR PEOPLE

Benefits: Create new customer services, reduce downtime and respond to customer cases with unbeatable response time. Pointr streamlines processes in various industrial applications.

 

Use cases (Use case examples):

– Repair & off-nominal maintenance
– Installation & ramp-up
– Upgrades & retrofit
– On-the-job training
– Quality assurance
– Warranty time support

 

Advantages: Robust and easy-to-use Pointr teleservice is multi-platform and can be easily deployed corporate-wide. It is designed for extreme network conditions, industrially used between continents and through satellites.

 

Licensing: Contact us for quote and deployment information.

LEARN MORE FROM POINTR VIDEOS

DEPLOY TODAY

DELTA CYGNI LABS

Delta Cygni is a triple star in the constellation of Cygnus – Latin name for swan. This third magnitude star is placed in the northern wing of swan and projected on the Orion-Cygnus arm of the Milky Way, our galaxy, where the Solar system is located. Due to precession – the periodic movement of Earth’s rotation axis – delta Cygni will become the new Polar star near year 11250 AD. Labs in the name signifies the strong research foundation of the company. Our logo – the delta in the shape of rising black swan – refers to the unexpected events having a major impact on the history of humanity by the Black Swan theory.

 

Delta Cygni Labs is solving technical human-to-human communication problems for industry, by applying scientific results and fundamental concepts of Cybernetics, Human-Machine-Systems and Augmented Reality. Our product POINTR is a smartphone application that enables the next level of communication through real-time AR annotations, live video streaming and voice chat.

 

Delta Cygni Labs was founded in 2013 as a spinoff from VTT Technical Research Centre of Finland.

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TEAM

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Dr. Boris Krassi

Co-founder, CEO

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Sauli Kiviranta

Co-founder, CTO

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Ilmo Lounasmaa

COO

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Marko Kuula

Sales

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Nea Kekkonen

Marketing

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JMR

Jan-Marc Raitz

Managing Director, DE

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Daria Prokhorova

Junior Key Account Manager, DE

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Igor Levochkin

Development

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Teemu-Small-BW-2020

Teemu Kumpumäki

Development

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Markus Myhrberg

Advisor, Board Member

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Joonas Makkonen

Advisor

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Your Name?

Open Application

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PARTNERS

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MEDIA

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CONTACTS

Address:
Delta Cygni Labs Ltd.
Korkeakoulunkatu 1
FI-33720 Tampere
Finland
Location on Google Maps

 

Additional info:
Business ID: 2556659-6

 

Support:
support@deltacygnilabs.com

 

Sales:
sales@deltacygnilabs.com

 

Contacts:
CEO Boris Krassi   +358 40 766 6956
CTO Sauli Kiviranta +358 40 357 3272
Sales Marko Kuula +358 40 553 2244

 

Email:
name.surname@deltacygnilabs.com

 

Social media:
TwitterLinkedInFacebook

 

Fax:
+358 34 1089 736

 

 

 

OpenPGP ( learn more ):

Download public key – Boris Krassi
Download public key – Sauli Kiviranta
Download public key – Teemu Kumpumäki
Download public key – Nirdharsh Shetty
Download public key – Igor Levochkin

 

DCL General Terms & Conditions:

DCL General Terms & Conditions (PDF)

DCL Privacy Policy (PDF)

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