Delta Cygni Labs | POINTR Easy Remote Support
POINTR is the best app for remote support. It is fast and easy to use, just like making a phone call. Support your friends, customers or co-workers on any problem, from anywhere, remotely! Or maybe you just need to assist your child on homework while you are traveling? Anything is possible with POINTR! POINTR allows you to offer totally new services. Reduce downtime and offer unbeatable response time to your customers. POINTR streamlines processes in various industrial applications: • IT support • Repair & off-nominal maintenance • Service Level Agreements (SLA) • Installation & ramp-up • Upgrades & retrofit • On-the-job training • Quality & safety assurance • Warranty time support • Sales support POINTR enables you to solve problems rapidly. It gives your customer service or field support team an unbeatable response time. It enables your organization to benefit from performance improvements in all technical communication. www.pointr.it
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delta

 

New era of service business

 

Delta Cygni Labs develops POINTR Easy Remote Support – a  remote support solution for industry and professionals. POINTR users gain 2-3x in productivity and our customers achieve up to 70% increase in margins with a 10-100x return on investment.

 

Empower your people

 

POINTR Easy Remote Support enables you to solve problems rapidly. It gives your customer service and field support teams an unbeatable response time. POINTR enables performance improvements in all technical communication. Support your customers and co-workers on any problem, from anywhere, remotely!

THE NEXT LEVEL OF COMMUNICATION

Pointr is a mobile app for remote support empowering you through augmented reality

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Pointr gives you live video streaming, voice chat and real time remote pointing for annotations

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Pointr enables you to help customers and co-workers remotely with an easy-to-use mobile app

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Pointr – Easy Remote Support

Benefits: Create new customer services, reduce downtime and respond to customer cases with unbeatable response time. Pointr streamlines processes in various industrial applications.

 

Use cases (Use case examples PDF):

– Repair & off-nominal maintenance
– Installation & ramp-up
– Upgrades & retrofit
– On-the-job training
– Quality assurance
– Warranty time support

 

Advantages: Robust and easy-to-use Pointr tool is multi-platform and can be quickly deployed corporate-wide. It is designed for extreme network conditions, industrially used between continents and through satellites.

 

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CUSTOMERS

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KONE
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TESTIMONIALS

FINANCIAL PARTNERS

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DELTA CYGNI LABS

Delta Cygni is a triple star in the constellation of Cygnus – Latin name for swan. This third magnitude star is placed in the northern wing of swan and projected on the Orion-Cygnus arm of the Milky Way, our galaxy, where the Solar system is located. Due to precession – the periodic movement of Earth’s rotation axis – delta Cygni will become the new Polar star near year 11250 AD. Labs in the name signifies the strong research foundation of the company. Our logo – the delta in the shape of rising black swan – refers to the unexpected events having a major impact on the history of humanity by the Black Swan theory.

 

Delta Cygni Labs is solving technical human-to-human communication problems for industry, by applying scientific results and fundamental concepts of Cybernetics, Human-Machine-Systems and Augmented Reality. Our product Pointr is a smartphone application that enables the next level of communication through real-time AR annotations in addition to live video and voice.

 

Delta Cygni Labs was founded in 2013 as a spinoff from VTT Technical Research Centre of Finland.

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THE TEAM

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Dr. Boris Krassi

Co-founder, CEO

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Sauli Kiviranta

Co-founder, CTO

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Johanna Ania

Sales

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Teemu Kumpumäki

Development

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Nirdharsh Shetty

Development

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Igor Levochkin

Development

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Harri Hykkö

Sales

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Markus Myhrberg

Advisor, Board Member

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MEDIA

DCL IN THE NEWS

Tivi-lehti (in Finnish), Apr 11, 2016
“Ongelma avaruusasemalla loi mullistavan sovelluksen” (link)

Vuorityö- ja tekniikka (in Finnish), Dec 21, 2015
“Ihminen-kone järjestelmät” (link)

Technical Creativity Award (in Finnish), Sep 30, 2014
“Tampereen kaupungin Teknisen luovuuden palkinnon sai Delta Cygni Labs Oy:n työryhmä” (Link)

Augmented Reality Trends (in English), May 15, 2014
“AR System for Natural Interaction on Remote Objects” (Link)

ARNext (in Russian), May 14, 2014
“Девять вопросов о проекционной системе AstroVAR директору Delta Cygni Labs Борису Крассию” (Link)

Tekniikka & Talous (in Finnish), Mar 28, 2014
Start-up of the week: Delta Cygni Labs Oy (Link)

Inovação Tecnológica (in Portuguese), Nov 26, 2013
“Realidade aumentada viabiliza trabalho técnico à distância” (Link)

Kivirock (in Finnish), Sep 9, 2013
“Uusi lisätyn todellisuuden järjestelmä” (Link)

Compute Scotland (in English), Aug 27, 2013
“Augmented expertise” (Link)

VTT Technical Research Centre of Finland, Aug 26, 2013
“Press Release – New projected augmented reality system amplifies value of expert knowledge” (Link)

CONTACTS

Address:

Delta Cygni Labs Ltd.
Korkeakoulunkatu 7
FI-33720 Tampere
Finland

Location on Google Maps

 

Additional info:

Business ID: 2556659-6

 

Contacts:

Boris Krassi   +358 40 766 6956
Sauli Kiviranta +358 40 357 3272
Johanna Ania +358 44 979 3000
Teemu Kumpumäki +358 44 542 2387
Nirdharsh Shetty +358 44 235 9771
Igor Levochkin +358 44 236 9795

 

TwitterLinkedInFacebook

 

Fax: +358 34 1089 736

 

Email:
name.surname@deltacygnilabs.com

 

OpenPGP ( learn more ):

Download public key – Boris Krassi
Download public key – Sauli Kiviranta
Download public key – Johanna Ania
Download public key – Teemu Kumpumäki
Download public key – Nirdharsh Shetty
Download public key – Igor Levochkin
Download public key – Harri Hykkö

 

DCL General Terms & Conditions:

DCL General Terms & Conditions (PDF)

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